Hi bazi is one of Bangladesh's most trusted online gaming platforms. From registration to payments, game rules, and account management — every question you might have is answered on this page. Browse the questions by category below and get your answer in no time.
Select a category — find detailed answers below
Account & Registration
Payments & Withdrawals
Game & Betting Rules
Support & Security
Opening an account at hi bazi is very simple and completely free. All you need is an active mobile number and valid age (18+) to register. You'll need to provide your name, mobile number, and a strong password in the registration form. Once the form is filled out correctly, your account will be activated within minutes. An OTP may be sent to your mobile to verify your account. If all details are correct, you'll be able to access the platform right away.
If you have forgotten your password, click the "Forgot Password?" option on the login page. Enter your registered mobile number and a verification code will be sent to you. Use that code to set a new password and store it somewhere safe. Your new password should be at least 8 characters long, and mixing in numbers and special characters makes it even more secure. Once your password has been reset, you will no longer be able to log in with the old one. For any issues, please contact the hi bazi support team.
No, according to hi bazi's rules, each individual may only operate one account. Creating multiple accounts is a violation of the platform's terms and conditions and may result in account suspension. If you experience any issues with your account, contact the support team directly rather than attempting to open a new account. This rule is strictly enforced to ensure fair and responsible gaming. Use your profile settings to update any information on your existing account.
Hi bazi Bangladesh supports popular mobile banking services, including bKash, Nagad, and Rocket. All transactions are completed in Bangladeshi Taka (BDT), so there's no need to worry about currency conversion. For details on minimum deposit amounts and withdrawal limits, please check the payment section of your account. All payments are processed through encrypted channels, keeping your financial information completely secure. hi bazi is always committed to fast and hassle-free transactions.
Withdrawal requests are typically processed within 24 hours of submission. However, processing times may vary slightly depending on banking days and the payment method used. Having a fully verified account speeds up the withdrawal process. First-time withdrawals may require additional verification steps, which help ensure the security of your account. You can track the status of your withdrawal directly from your account dashboard. If there is any delay, please notify the support team.
After making a deposit, your balance is usually updated within a few minutes. If your balance has not appeared after more than 15 minutes, collect a screenshot of the payment or the transaction ID. Then contact the hi bazi support team and report the issue with proof. The support team will verify and resolve the matter promptly. Make sure to use the correct account number and reference number when making a payment. Providing incorrect details may cause delays in updating your balance.
Hi bazi offers a wide range of entertainment including live sports betting, casino games, Sic Bo, and cricket betting. You can bet on local and international tournaments across cricket, football, tennis, and more. The live casino section lets you experience playing with real dealers. Sic Bo is especially popular, where you can place various types of bets using three dice. Detailed guides on the rules and strategies of each game are available on our website. New games and events are added regularly, so there is always something fresh to discover on the platform.
Yes, hi bazi is a fully mobile-friendly platform that works seamlessly on both Android and iOS devices. You can access the website directly from a mobile browser and enjoy all games. The interface automatically adapts to your screen size, so there's no difficulty playing on smaller screens. Live sports betting and casino games deliver the same quality experience on mobile. A fast internet connection makes live games run even more smoothly. Using Wi-Fi while playing on mobile is recommended to save on data usage.
Hi bazi has separate limits set for different games and betting markets. The minimum bet amount is generally kept very low so that new players can get started easily. The maximum bet limit depends on the type of game and your account level. To find the limits for a specific game, check that game's information section or ask the support team. As part of responsible gaming, you can also set your own daily betting limits. This feature makes your gaming experience more controlled and enjoyable.
Hi bazi places the highest priority on protecting your personal information. The platform uses SSL encryption technology, which keeps your data completely secure from third parties. Your name, mobile number, and financial information are never shared with any unauthorized party. In accordance with our privacy policy, collected information is used solely for account management and service improvement. For more details, please see our Privacy Policy Read this page. To keep your information secure, use a strong password and never share it with anyone.
The hi bazi support team is available 24/7, seven days a week. For any issues or inquiries, you can reach us by email at: [email protected]. Instant assistance is available via live chat, accessible from both mobile and desktop. When contacting support, providing your account ID and a clear description of the issue will help us resolve it faster. Our team provides support in Bengali, so there's no language barrier. If you can't find the answer to your question on this FAQ page, please contact support directly.
Responsible gaming means enjoying games within your limits for entertainment purposes. hi bazi believes that gaming should always be fun and controlled. You can set daily, weekly, or monthly betting limits from your account. There is also an option to temporarily pause your account if needed. If you feel you are experiencing a gaming addiction or problem, please visit our Responsible Gaming You'll find detailed support on this page. Your wellbeing and peace of mind are our top priority.
You'll find all the answers you need across hi bazi's various guides and information pages
Join hi bazi and enjoy the best online gaming experience in Bangladesh. Registration only takes a few minutes — and can be completed right from your mobile.